What You’ll Learn

By following this guide, you’ll learn how to:

• Start the registration process on SBCX
  
  

• Verify your email and set up your account
  
  

• Select your government organization and role
  
  

• Complete your registration and request access through OSDBU
  
  

Note: Government access requests require approval from the Office of Small and Disadvantaged Business Utilization (OSDBU).

Registration Steps

1. Select Register
   
   

2. Enter your Email Address
   
   

3. Verify the Validation Code
   
   

4. Fill in your Account Details
   
   

5. Choose your Government Organization
   
   

6. Create a Password
   
   

7. Complete Registration
   
   

Step 1: Select Register

Go to the SBCX homepage at https://osdbu.hhs.gov and click the Register button in the top-right corner.

Figure 1. The SBCX Homepage.
  

Step 2: Provide Your Email Address

Enter your government email address. SBCX will send a message with a validation code to confirm it's correct.

Figure 2. Email address becomes your username.
  

Step 3: Verify the Validation Code

Enter the validation code from the email and click Continue. 

If you don’t see the message, check your spam or junk folder. The message is from noreply@mysbcx.hhs.gov. The code is valid for 24 hours.
To start over, click Cancel and enter your email again.

Figure 3. Code is valid for 24 hours.
  

Step 4: Configure Your Account Details

Enter your name, title, and phone number. Your username will be your email address.

Figure 4. Basic user information fields.
  

Step 5: Select Your Government Organization

Choose your organization from the list of supported divisions.

Figure 5. Supported Government Organizations.

Next, select your Operating Division (OPDIV or STAFFDIV) and your role. You’ll also specify how you’ll use the system.

Figure 6. Division Selection.

Figure 7. Role and system use options.
  

Step 6: Create a Password

Set and confirm your password. Follow the on-screen password rules to meet security requirements.
You can cancel at this step to pause registration.

Figure 8. Password requirements.
    

Step 7: Complete Registration

Once you've submitted your information, your request will be sent to OSDBU for approval. You won’t be able to sign in until your account is approved.

Figure 9. OSDBU approval notice. 

Approvals typically take less than 24 hours. To speed things up, email the OSDBU Customer Care Center at sbmail@hhs.gov after completing your registration.
  

Next Step

Visit HHS Support or OSDBU Support to explore more features and get help using SBCX.
  

Need help?

Contact us